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3 health IT leaders on takeaways from 2019 CHIME Fall CIO Forum


Health IT leaders share takeaways from CHIME Fall CIO Forum

Franklin Rademacher

Vice president of IT, Trinity Health, Livonia, Michigan

Rademacher: The first is that we’re all struggling with the same issues. Doesn’t matter whether you’re a large organization or a small organization, the issues are pretty much the same, which is that everybody wants IT to be a strategic partner. However, they also want you to keep the lights on and do all those basic things that we have to be really good at, and they’re not willing to give people the time or the resources or the capital to be innovative. So, organizationally, we have to figure out how do we get together with groups like CHIME to help drive innovation without all of us having to go through the pain of innovating? That’s really key.

Second: There hasn’t been innovation around privacy. I think what patients and consumers of healthcare are going to have to realize is that they are responsible for their own data. They really aren’t that way yet. They expect the doctor or the hospital or the healthcare system to do that for them, and they need to get educated and be responsible for doing that. Now, conversely, I’ve heard people say younger generations, millennials, they’ll share everything with anybody. They don’t understand that they should keep that information private. But maybe that’s good. Maybe some of the information we’re holding so dear and so private doesn’t have to be, as long as you’re sharing it in the right context and you know that the data is being used for what it’s supposed to be used for.

Robin Parkin

Interim CITO, University of Virginia Health System, Charlottesville, Virginia

Parkin: I think for me the biggest takeaways are recognizing that we have people who are leading the way and we don’t have to reinvent everything ourselves and we need to leverage everything that everybody before us has already done. But we need to start to move quickly.

There is a big push to reduce friction, to make it easier for people to use our services and for us to be more engaged, less transactional and more of a partner in somebody’s health. I think that is a direction that healthcare and healthcare IT have to go.

Ali Olia

Former CTO, BJC Healthcare, St. Louis

Olia: [Attendees’ and speakers’] willingness and openness of sharing what’s successful and what’s not successful. At the end of the day we’re talking about healthcare and impacting patient lives, and the more we can share, the more we’ll all be successful in making a large impact in our community.

For me, what was helpful was reaffirmation of the journey and path I was taking my previous organization down. In the focus groups and sessions, others are doing the same thing. For me it was more confirmation that the way I was thinking about it is being thought about more broadly by others in the industry.


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