corportal (corporate portal)

Today, corporate portals are still being used for a variety of reasons, all of which allow the authoring of company information, made available to employees. Ultimately, corportals can enhance and streamline the user experience, increase collaboration and improve workflow efficiency.

A few examples of corportal use cases include:

• content management or knowledge management
• customer relationship management (CRM)
• project management
• enterprise resource planning (ERP)
• support forums
• corporate search engine
• business process automation

While each use case serves a different purpose, all corportals provide the same fundamental features which we’ll explore in the next section.