
Young customers who store on-line and have FOMO (worry of lacking out) are likely to really feel decrease ranges of social, psychological and monetary well-being, a brand new study finds—however there’s one essential caveat.
Researchers discovered that having a stronger attachment to a social media influencer is linked to youthful customers having improved emotions of well-being in these areas.
The findings present a fancy dynamic for younger individuals who observe the newest developments in vogue as they store on-line and develop one-sided relationships with influencers who they flip to for buying recommendation.
“Our findings are among the many first to indicate the destructive position that FOMO has on younger customers as they give the impression of being to maintain up with what’s trendy,” mentioned Abbey Bartosiak, who led the analysis whereas incomes a Ph.D. in shopper sciences at The Ohio State University.
“But it additionally exhibits that feeling a robust connection to a social media influencer who could assist them resolve what to purchase could be associated to their emotions of well-being.”
The study was revealed not too long ago within the journal PLOS One.
FOMO is generally seen as a worry of lacking out on occasions and events that your pals are attending, however this study exhibits one other facet of the phenomenon—worry of lacking out on the newest vogue developments.
“Our study exhibits that this sort of FOMO is an actual factor, and that it’s linked to individuals’s well-being,” mentioned Cäzilia Loibl, co-author of the research and professor and chair of shopper sciences at Ohio State.
The study concerned a pattern of 863 U.S. adults between 18 and 40 years previous who participated on-line. All of them used social media and mentioned they adopted a social media influencer.
An influencer is somebody who has develop into well-known by way of social media and never by way of conventional movie star means, like being a film star or skilled athlete. These influencers usually have partnerships with corporations to endorse their services or products.
This new type of advertising has grown rapidly, and the variety of corporations utilizing affect advertising virtually doubled from 4,000 in 2019 to 7,300 in 2021, with Instagram being the popular channel, in accordance with the Influencer Marketing Hub.
Because of the gorgeous progress of influencer advertising, the researchers needed to see how it’s linked to shopper conduct when it comes to FOMO and well-being.
“A key motive for the success of social media influencer advertising is that followers really feel they connect with the influencer like a pal,” Bartosiak mentioned.
In this study, individuals accomplished measures of how a lot FOMO they skilled and the way connected they felt to the influencers they adopted. In addition, they rated their experiences of buying on social media, reminiscent of how usually they purchased objects really useful by influencers. Finally, they rated their social, psychological and monetary well-being.
The researchers anticipated that folks with increased ranges of FOMO would really feel much less well-being in all three areas, judging from findings in different research, which is precisely what they discovered.
“If you’re feeling that you just’re lacking out on occasions or developments that your pals are concerned in, it’s not shocking that your well-being will probably be damage,” Loibl mentioned.
But researchers additionally anticipated that those that reported stronger attachments to influencers may reverse that pattern. That, once more, is what they discovered for the 2 areas of social and psychological well-being.
“This could also be one motive why social media influencers are so in style,” Bartosiak mentioned.
“If you’re feeling linked to this influencer and her way of life, you would possibly really feel that the merchandise you purchase based mostly on her suggestions make your life higher. And that’s linked to well-being.”
However, there was one shock for the researchers. They hypothesized that these with stronger attachments to influencers would have a extra destructive sense of monetary well-being. The thought was that folks would purchase extra issues on the recommendation of the influencer—probably issues they did not want or could not afford—and that may very well be linked to increased ranges of monetary remorse.
But that is not what they discovered. Even monetary well-being was increased for these with stronger attachments to social media influencers.
The researchers emphasised that they did not have goal monetary knowledge on individuals, and the monetary well-being measure was based mostly simply on their self-reports.
“We do not know why individuals felt higher about their monetary well-being. It is one thing we’re exploring in one other study,” Loibl mentioned.
Bartosiak mentioned the research findings present why customers are drawn to social media influencers, however it’s nonetheless not clear the impression is all optimistic.
“Influencers can present a way of connection that advantages customers when it comes to their emotions of well-being, however there are nonetheless considerations about overconsumption and what this would possibly do to individuals in the long term,” she mentioned.
“There’s nonetheless extra to find out about what that is doing to individuals.”
The study was co-authored by Jung Eun Lee, an affiliate professor of shopper and design sciences at Auburn University.
More data:
Abbey Bartosiak et al, Fear of lacking out, social media influencers, and the social, psychological and monetary wellbeing of younger customers, PLOS ONE (2025). DOI: 10.1371/journal.pone.0319034
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The Ohio State University
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How social media influencers impression FOMO in younger customers ( 29)
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