6 Technologies That Will Reshape Marketing In The Next Decade

When the internet was beginning to be commercially adopted in the early 1990s, few predicted how it would completely overhaul the marketing industry over the next two decades. Ingenious search engines that navigate a plethora of budding websites, along with the first online display and search ads, marked a drastic turn of marketing dynamics as individuals’s active search behavior allowed for much more relevant and efficient ad delivery. 

The emergence of social media represented an equally revolutionary milestone, whereIn a similar fashion, companies that manage to formulate the most scalable marketing ecosystems around the next wave of society-altering technology, coupling commercial with consumption intent more effectively, will experience astronomic growth and most likely become corporate superpowers — or further cement their dominance. 

Early adopters who leverage those novel tools and unsaturated channels will gain significant competitive advantages, and new companies and agencies will emerge that build out their own tools or business models to complement the most impactful future marketing technologies.

Related: How to Market Technology in the Digital Era

Big Data, AI and Quantum Computing 

Why are these three buzzwords seemingly just lumped together? Because their development is strongly interdependent, and combined they’ll underpin most major technology advancements. The synergy of AI and big data is already deeply rooted in the core marketing activities of both large and small digital enterprises: Recommendation engines account for a staggering 35 percent of Amazon’s total sales, multi-channel sentiment analysis informs the brand strategies of companies like Samsung, and every minor e-commerce retailer can already harness the effectiveness of chatbots.

AI thrives on mountains of information to fuel its continuous learning mechanisms, and once leveraged The likes of IBM, D-Wave and Microsoft are all investing heavily into quantum computing, and Google has already modelled quantum neural networks in a race to build the first stable and commercially viable quantum computer, a force of (artificial) nature that would enable the conception of a sheer endless number of potential AI-powered applications, some which we haven’t even imagined yet. 

It’s safe to assume that the first commercial applications to emerge from the current research will serve the core functions of the companies at the forefront of their development. As a result, all pillars of online marketing — SEO, digital advertising, price matching etc. — will be subject to massive disruptions as they become more efficient and autonomous. 

It also means many jobs will become obsolete. Various custom services provided The technological leap driven As of now, our smartphones, laptops and some commercial machines and sensors comprise the majority of the current gateways to the internet. However, this is rapidly changing as the physical and digital realms increasingly (and somewhat frighteningly) converge. An estimated 41.6 billion Internet of Things (IoT) devices will generating 79.4 zettaBeacon technology, 5G, sophisticated sensors, self-driving cars, smart wearables and smart homes all just mark the beginning of a world where almost anything powered CTRs of almost 100 percent will no longer be an impossibility, whereTo fully realize the potential, marketers will face the monumental technical challenge of implementing holistic, multi-device platforms that can assimilate and manage all these incredibly varied and intertwined gadgets and their associated data. Undoubtedly, this will give birth to many new entrants that take it upon themselves to deliver solutions for a new, hyperconnected cosmos.

Voice and Virtual Assistants

A promising child of AI harnesses one of the most ancient forms of human interaction: voice. The likes of Alexa, Siri or Google Assistant are slowly morphing into a ubiquitous and most seamless UI that will change the way we find information, consume media and buy things.

With 61 million people owning a digital assistant in the US alone and already 20 percent of all mobile searches being conducted orally, the value of including voice search in future marketing strategies is clear. Add to that moves like Google’s plans to integrate voice query data into the Search Console and roll out Google Actions, software that allows Google Assistant to interact with a site’s content, and the consideration of virtual assistants will no longer be advisable but instead become a must.

Businesses are already reaping the rewards of proper voice search optimization and attain significant boosts to their click-through and conversion rates, attributable to greater relevance and less competition on voice search result pages. Measures such as ensuring localized businesses are listed in the assistant-favored data-aggregators, or optimizing for semantics- — with a greater focus on conversational interrogative phrases — are already in the standard repertoire of forward-thinking SEO tools and agencies.

However, the new frontier revealed Right now, marketers should recognize the importance of voice search in SEO. In the future, once IoT becomes omnipresent, a whole new world opens up in which marketers can devise entirely new ways to reach consumers, leveraging stronger emotional connections enabled through voice and tapping into gargantuan reserves of big data. 

Related: 4 Major Marketing Trends for 2020 and Beyond

Augmented Reality

A scene from the Netflix series Altered Carbon presents what an augmented/mixed-reality urban landscape could look like: The main character walks along the alleys of a futuristic city, and through high-tech contact lenses sees a myriad of flashy holograms promoting mostly dubious amenities. In 2019, overlaying augmented reality through such lenses still belongs to the realm of sci-fi movies (for now). Instead, smartphones are still the marketer’s AR gateway to the consumer, and an increasingly effective one at that.

Various e-commerce niches in particular may see significant boosts in sales as the online shoppers’s hesitation is alleviated Similarly, AR is set to play a huge role in enhancing the physical shopping experience of retail stores. More engaging shop displays, like Zara’s virtual catwalk that replaced mannequins in one of its stores, allow brands to make stronger emotional connections through interaction. Walmart enhanced its mobile app with an AR scanner, allowing the product-conscious customer to easily retrieve an item’s reviews or additional information.

Most interesting for online marketing agencies, however, is the dawn of AR ads on social-media platforms. Earlier this year, Snap Inc. opened up programmatic auctions for AR Lenses to the masses, and Furthermore, as tech behemoths open up the technology for audiences to engage with the real world through AR on a daily basis, it won’t be long for shops and amenities in proximity to promote themselves on those overlaid screens, effectively positioned between physical billboards or signs and Google Maps entries. 

Considering AR interaction is especially appealing to younger demographics and that the number of mobile AR devices could exceed 2.5 billion by 2023, it’s no wonder that the next decade and beyond will see AR ads shift from the domain of early adopters to the mainstream.